Unlocking Customer Value
Through Data, AI
and Automated Workflows

Your customer data holds more commercial potential than you are currently extracting from it. At Value Path, we help retail and consumer goods businesses identify the right workflows to automate; fix the data gaps that hold AI back; and ensure pilots actually reach production.

What We Do  ↗
Data strategy and analytics

In retail and consumer goods, customer data is the engine. Automated workflows are how you turn it into revenue. We help you build both.

What We Do

We help retail and consumer goods businesses unlock the commercial value in their customer data - through the right AI and automated workflows, from identifying data gaps to successfully launching at scale.

Workflow Prioritisation and Data Readiness

Not all workflows are worth automating; and not all data is ready for AI. We map your marketing and commercial processes; identify the highest-value automation opportunities; and assess the data quality and gaps that could undermine success. You get a clear; sequenced roadmap grounded in commercial reality.

AI Pilot Launch and Adoption

Most AI initiatives stall between proof of concept and production. We bring the programme management; stakeholder alignment and change capability to ensure your pilots make it to live. With experience leading digital transformation across 40+ countries; we know what it takes to make AI actually take hold.

Team Enablement - From Leadership to Implementation

AI only succeeds when everyone understands their role. We run structured enablement programmes for senior leadership and frontline implementation teams alike; covering the why; the what and the how of your automation strategy - so decisions are made with confidence at every level.

Who Have We Worked With?

Hands-on experience across some of the world's largest retail and consumer goods organisations.

EssilorLuxottica P&G Diageo GrandVision Mars Pepco BT Group

Why Work With Us

Hands-on experience leading data, CRM and digital transformation programmes across some of the world's largest retail and consumer goods organisations.

CRM and Data Depth Others Don't Have

Over two decades building CRM systems; customer data architectures and intelligence platforms for some of the world's largest retail and consumer goods organisations across 40+ countries. That commercial and technical grounding is what separates good advice from advice that actually lands.

Pilots That Actually Launch

We have seen too many AI pilots die in a slide deck. We work hand-in-hand with your marketing and commercial teams to drive initiatives from concept through to live deployment; managing the organisational complexity; internal alignment and change management that make the difference between a pilot and a programme.

Data Quality and Gap Analysis

AI is only as good as the data behind it. Before any workflow gets automated; we identify where your data falls short; what needs fixing; and how to build the foundations that let your AI investments deliver sustained value rather than a one-off result.

Data Driven.

Commercially Focused.

Built to Launch.

I have spent over 20 years inside some of the world's largest retail and consumer goods organisations; building CRM systems; data architectures and customer intelligence platforms from the ground up. I have seen what happens when data foundations are weak; when AI pilots are built on assumptions; and when change management is an afterthought. The pattern is consistent - and entirely avoidable.

Value Path exists because most businesses in retail and consumer goods are not short of data or ambition. What they are short of is the specific expertise to turn customer data into automated; scalable commercial outcomes - and to make AI initiatives actually land rather than stall.

I work directly with marketing and commercial teams to identify the workflows worth automating; address the data gaps that undermine AI performance; and build the organisational capability to take a pilot all the way to live deployment. Across leadership and frontline teams alike.

Eleanor Taylor - Founder, Value Path
Get in touch

Contact Us

Ready to explore how AI and automated workflows can unlock more value from your customer data? Reach out directly and we will get back to you promptly.